Parent Telephone Notification System and Family Hotline
FAMILY HOTLINE: 1-800-846-4976 (toll free)

CLICK HERE FOR ONLINE ACCESS (Note you must have already set up your account and have your PIN number to access your account online. Call the Family Hotline to set this up!

Reminder! - You can add email and text messaging for emergency calls!

Overview

The Franklin Local School District has  a system to notify parents by telephone, e-mail messages, and text message of school emergencies, school closings, delays, early dismissals, and announcements of upcoming school and district events.  We implemented this system in order to be better able to communicate with you.  The  system is called OME-RESA's PreK-12 Notification. Parents should expect to receive both urgent and non-urgent announcements throughout the school year.

We have already created a parent account for you with your home number entered as the main contact number.  Parents have the option to enter up to three more telephone numbers or cell phone numbers, and up to four email addresses or text messages into the system.  Our call-out system has the capability to also deliver our messages to you at the additional numbers that you add to your account.  We hope that you find our use of this new system helpful as you monitor your child’s safety at school and in keeping informed about upcoming events at school.

PreK-12Notification Parent Portal Usage Instructions


Step One: From your primary phone number dial PreK-12Notification Hotline: 1-800-846-4976.

Step Two
: Audio Menu

o       Press 1 to listen to your school’s most recent Prek-12Notification message.

o       Press 2 to Set Up a PIN number, to change your current PIN number, or to manage your contact information.

§         PIN Setup (New Users): After the prompt enter four (4) digits to be used as your PIN (ex:9921)

§         Change PIN: Press 1 and then enter a new four (4) digit PIN.

§         Manage Contact Information: Press 2

·         Enter PIN code - Press 1 to change Info - Press 1 to add a Phone Number

·        (enter 10 digit phone number, press 1 if correct, 2 if not) Add up to 3 numbers

·        OR Press 2 to delete a current phone number.

·        OR Press 3 to hear current numbers.

·        When you are finished updating your contacts Press 4.

o       Press 3 for Email information (to add email addresses you must go online to http://omeresa.prek12notification.com).

o       Press 4 to return to the Main Menu.

o       Press 5 to end the call.


Step Three
: Go to http://omeresa.prek12notification.com - Click Parent Login - Login ID is your ten (10) digit primary phone number (ex: 3305551234) and Password (PIN) is the four (4) digit PIN that you created earlier. Parents can add up to three phone numbers in addition to their primary phone number and they can add up to four email OR text message addresses. All phone numbers and all emails and text messages are sent for all emergency calls. For informational calls, only the primary phone number is called or the phone number that is chosen in the Parent Portal for a particular sublist.

o       Editing Phone Numbers

§         To edit an existing phone number simply find the number under the Phones list and click Edit under the Actions column. From there you can make any changes necessary and when you are done click the Update button. NOTE: Parents can NOT change their primary phone number. They must call the school secretary to change the primary phone number.

§         To Add a New Phone Number click the yellow box on the right side of the Phones bar - Enter the ten (10) digit phone number (ex: 3305551234) - Enter a description of the new number (ex: Dad’s Cell, Home, etc.) - Click Add Phone. You can add 3 phone numbers.

o       Adding Email/Text Message

§         To Add an Email click the yellow box on the right side of the Emails bar

§         Enter your email address or text message address (3305551234@vtext.com) - Enter a description. You can add up to four email or text messages.

§         Click Add Email.


When you are finished updating your information click Logout under Main Menu on the left side of the page.
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